SIP1 - Issue with Azure routing
Incident Report for NTES IT Support
Resolved
Inicident is resolved. Customers who wish to have a RFO issued, please contact your account manager.
Posted Nov 11, 2022 - 12:41 GMT
Update
Some issues continued with some trunks and these have now been cleared. We continue to monitor.
Posted Nov 11, 2022 - 12:28 GMT
Monitoring
A fix has been implemented, we are monitoring. Services are back on line for those customers on SIP1
Posted Nov 11, 2022 - 11:18 GMT
Update
We are continuing to work on a fix for this issue.
Posted Nov 11, 2022 - 11:08 GMT
Update
We are continuing to work on a fix for this issue.
Posted Nov 11, 2022 - 11:05 GMT
Identified
SIP1 Platform is reporting issues with CPU Cycle. We have identified the issue and engineers are working to fix.
Posted Nov 11, 2022 - 11:05 GMT
This incident affected: Voice / SIP Services.
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