SIP Service issue
Incident Report for NTES IT Support
Resolved
One of our SIP Servers experienced an outage on Friday for a period of around 20 Minutes.

During this time some customers experiences inbound and outbound call flow issues. We apologies for any inconvenience caused. Our engineers during this window performed a fail-over and recovered the services.
Posted Feb 24, 2023 - 12:30 GMT